Here, we outline our policies regarding ticket booking, cancellations, refunds, and other important information to ensure a smooth and transparent experience for our customers.

1. Booking Process: Tickets can be booked through our website or mobile app. Upon successful booking, you will receive a confirmation email containing your ticket details. It is your responsibility to ensure the accuracy of the information provided during the booking process.

2. Ticket Types: We offer various ticket types, including standard, premium, and flexible options, each with its own set of terms and conditions. Please review the ticket details carefully before making your purchase.

3. Cancellation Policy: If you need to cancel your ticket, you may do so through our website or by contacting our customer service team. Cancellation fees may apply, and the amount refunded will depend on the time of cancellation and the type of ticket purchased.

4. Refund Policy: Refunds for cancelled tickets will be processed according to our refund policy. Refunds are typically issued to the original payment method within a specified timeframe, minus any applicable cancellation fees.

5. Rescheduling: In some cases, you may have the option to reschedule your ticket for a different date or time, subject to availability and any applicable fees. Please contact us for assistance with rescheduling your booking.

6. Lost or Stolen Tickets: If your ticket is lost or stolen, please notify us immediately. We may be able to reissue your ticket upon verification of your identity and booking details, subject to our discretion and any applicable fees.

7. Terms and Conditions: By booking a ticket with Just a Bus, you agree to abide by our terms and conditions, including any specific policies related to ticketing. It is important to familiarize yourself with these terms before making your purchase.